Secure Printers with SR 25 Hardware

SR25 is a hardware solution that interfaces with any printer to provide Secure Print job release.

Follow these steps to deploy SR25 to secure your printers.

Step 1: Set up USB flash drive

A USB flash drive is required to configure SR25 devices. The same flash drive can be used to secure all devices on your site.

To create the USB configuration flash drive:

  1. Download the SR25 Hardware configuration package. The file is named SR25.zip.

  2. Copy the downloaded SR25.zip file to the root of the USB flash drive.

Step 2: Connect SR25 hardware to printer

  1. Unplug your network cable from the printer and plug it into the WAN port on the SR25 hardware
  2. Plug the yellow cable into the PRINTER port on the SR25 Hardware and then plug the other end into the printer.
  3. Plug the card reader into one USB port.

Step 3: Secure Printer

  1. Insert the USB flash drive into the other SR25 Hardware USB port.

  2. Attach the power cable to the SR25 Hardware unit and plug in to a power outlet.

  3. The LED lights on the SR25 Hardware unit will flash while setup is in progress. When complete, all the LED lights will be illuminated.

  4. The printer is now secured. It is safe to remove the USB flash drive from the SR25 Hardware unit.

Why can't I secure my printers?

The Secure button may be disabled for any of the following reasons:

  • One or both of the Scouts have not yet been installed. Both the Device Scout and the Print Scout must be installed before you can secure printers.
  • The Scouts installed are not Secure Print enabled. To check whether your Scouts are Secure Print enabled.
    • In the Discover > Device Scout screen, make sure that the Secure Print Enabled column is set to "Yes".
    • In the Secure > Print Scout screen, ensure that the Secure Print Enabled column is set to "Yes".